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Privacy Policy

Your privacy matters to us. Learn how Prime Academy collects, uses, and protects your personal information.

Last Updated: June 2026 8 min read

Quick Summary

We collect basic personal and academic information necessary for enrollment and education services. We use industry-standard security to protect your data. We never sell your information to third parties. You have full rights to access, modify, or delete your data at any time.

Introduction

Prime Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

  • Full name and date of birth
  • Email address and phone number
  • Residential address
  • Parent/Guardian details (for minor students)
  • Academic records and marksheets
  • Passport-size photographs
  • Government-issued ID (Aadhar, etc.)

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent
  • Referral URLs
  • Cookies and tracking data

How We Use Your Information

1

Enrollment Processing

To process your admission application, verify documents, and assign batches.

2

Academic Services

To provide course materials, schedule classes, track progress, and generate report cards.

3

Communication

To send important updates about classes, exams, results, and institute announcements.

4

Payment Processing

To process tuition fees, generate receipts, and manage scholarship applications.

5

Website Improvement

To analyze usage patterns and improve our digital services and user experience.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.

Essential Cookies

Required

Required for basic website functionality such as page navigation and secure login.

Analytics Cookies

Help us understand visitor interactions by collecting and reporting information anonymously.

Preference Cookies

Allow the website to remember choices you make, such as language or region preferences.

Analytics

We use Google Analytics and similar tools to understand how visitors interact with our website. These tools collect information such as how often users visit, what pages they visit, and what other sites they used prior to coming to our website.

The analytics data is used solely to improve our services and website experience. We do not use the information collected to personally identify visitors.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Services We Use

Payment gateways (Razorpay, Paytm)Communication tools (WhatsApp Business, SMS services)Cloud hosting servicesEmail marketing platformsVideo conferencing tools (Zoom, Google Meet)

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

We use 256-bit SSL encryption, secure data centers, and regular penetration testing to ensure your data remains protected at all times.

Children's Privacy

Our services are designed for students, which may include minors under 18 years of age. For students under 18, we require parental or guardian consent before collecting any personal information.

Parents and guardians have the right to review, update, or request deletion of their child's personal information at any time by contacting us.

Your Rights

Right to Access

You can request a copy of all personal data we hold about you.

Right to Correction

You can request correction of inaccurate or incomplete information.

Right to Deletion

You can request deletion of your data, subject to legal retention requirements.

Right to Withdraw Consent

You can withdraw previously given consent at any time.

Right to Data Portability

You can request your data in a structured, commonly used format.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Continued use of our services after any modifications constitutes your acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email
info@primeacademy.com
Phone
+91 9876 543 210
Address
164/237, Sector 16, Pratap Nagar, Jaipur, Rajasthan - 302033