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Terms & Conditions

Please read these terms carefully before enrolling in any course or using any services provided by Prime Academy.

Last Updated: June 2026 10 min read

Quick Summary

By enrolling, you agree to attend regularly, pay fees on time, respect intellectual property, and follow the code of conduct. Refunds follow a tiered schedule (90% within 7 days, 50% within 30 days). The Institute may modify terms with notice and terminate enrollment for violations.

Acceptance of Terms

By accessing, browsing, or enrolling in any course offered by Prime Academy ("Institute," "we," "our," or "us"), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

These terms constitute a legally binding agreement between you and Prime Academy. Please read them carefully before proceeding with enrollment or using our website.

Eligibility

1

Age Requirement

Students must be at least 15 years of age. Minors require parental or guardian consent for enrollment.

2

Academic Qualification

Students must meet the minimum academic criteria specified for each course (typically 10th/12th pass or equivalent).

3

Valid Documentation

Students must provide valid identification, academic records, and other documents as required during admission.

4

Indian Residency

Our courses are primarily designed for students residing in India. NRI students may enroll subject to additional terms.

Admissions

Admission to any course at the Institute is subject to availability of seats, eligibility criteria, and successful completion of the admission process including the entrance test (PAT) where applicable.

The Institute reserves the right to accept or reject any application at its sole discretion without providing reasons. Submission of an application does not guarantee admission.

Important Notices

  • Admission offers are non-transferable
  • Seat is confirmed only upon full fee payment
  • Fraudulent applications will be terminated without refund

Fees & Payments

All fees are denominated in Indian Rupees (₹) and must be paid by the specified due dates. The Institute accepts payments via bank transfer, UPI, credit/debit cards, and approved EMI options.

Registration Fee

A one-time, non-refundable registration fee must be paid at the time of enrollment.

Tuition Fee

Course fees are payable as per the selected payment plan (full, semester, or monthly EMI).

Late Payment Penalty

A penalty of ₹500 per week may be charged for overdue payments beyond the grace period.

Fee Revision

The Institute reserves the right to revise fees with 30 days prior notice. Enrolled students are unaffected for the current term.

Refund Policy

Within 7 days
90% Refund

Full refund minus processing charges if withdrawal request is submitted within 7 days of enrollment.

8–30 days
50% Refund

Half refund applicable if the student withdraws within 8 to 30 days of enrollment.

After 30 days
No Refund

No refund will be issued for withdrawal requests submitted after 30 days of enrollment.

Additional Notes

  • Registration fee is non-refundable under all circumstances.
  • Refund requests must be submitted in writing to the administrative office.
  • Processing time for approved refunds is 15–30 business days.
  • Refunds for scholarship students are subject to additional terms.

Courses

The Institute offers structured courses for competitive exam preparation. Course content, schedules, faculty assignments, and batch timings are determined by the Institute and may be modified as needed to maintain quality.

Students are expected to attend a minimum of 75% of scheduled classes. Students falling below this threshold may face academic review and potential course termination without refund.

Intellectual Property

All study materials, lecture notes, video content, test papers, question banks, software, and digital resources provided by Prime Academy are protected by intellectual property laws and remain the exclusive property of the Institute.

Strictly Prohibited

  • Copying, reproducing, or distributing study materials
  • Recording video or audio of classes without permission
  • Sharing login credentials for online portals
  • Reselling or commercially exploiting any Institute content
  • Reverse engineering any proprietary software or tools

Student Responsibilities

Academic Integrity

Students must not engage in cheating, plagiarism, or any form of academic dishonesty.

Code of Conduct

Students must behave respectfully towards faculty, staff, and fellow students at all times.

Property Care

Students are responsible for any damage caused to Institute property, including library books, lab equipment, and furniture.

Attendance

Regular attendance is mandatory. Prolonged absence without prior approval may result in de-enrollment.

Communication

Students must keep their contact information updated and respond to official communications promptly.

Website Usage

Our website is provided for informational and educational purposes. You may not use the website for any unlawful purpose, to transmit harmful code, or to interfere with the website's functionality.

We reserve the right to restrict access to certain areas of the website, or the entire website, at our discretion. Any user IDs, passwords, or credentials provided to you are confidential and must not be shared.

Limitation of Liability

To the fullest extent permitted by law, Prime Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or inability to use our services.

Our total liability for any claim arising from these terms shall not exceed the total fees paid by you to the Institute during the preceding 12 months. This limitation applies regardless of the legal theory upon which the claim is based.

Termination

The Institute reserves the right to terminate or suspend a student's enrollment for violation of these Terms, academic misconduct, non-payment of fees, or any behavior deemed detrimental to the Institute's reputation or operations.

Consequences of Termination

  • Immediate revocation of access to online portals and resources
  • Forfeiture of any remaining course fees
  • Return of all Institute-owned study materials within 7 days
  • Removal from all Institute WhatsApp groups and communication channels

Changes to Terms

Prime Academy reserves the right to modify these Terms & Conditions at any time. Changes will be effective upon posting to this page with an updated "Last Modified" date.

Continued enrollment or use of our services after changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

Contact Information

For any questions or concerns regarding these Terms & Conditions, please reach out through any of the following channels:

Email
info@primeacademy.com
Phone
+91 9876 543 210
Address
164/237, Sector 16, Pratap Nagar, Jaipur, Rajasthan - 302033